The Hamburg Welcome Center is a central point of contact for all matters relating to the integration into the labour market of people who are planning on immigrating or have already immigrated to Hamburg, as well as for companies and employers.
The Hamburg Authority of Economy, Labour and Innovation, the Ministry of the Interior and Sport, the Employment Agency and the Job Center team.arbeit.hamburg work hand in hand under one roof to support you in cooperation with other organisations.
Changed opening hours of the reception (1st floor) from March 11, 2024:
Monday: 9 am to 12 pm
Tuesday: 9 am to 3 pm
Wednesday: 9 am to 12 pm
Thursday: 10 am to 3 pm
Friday: 9 am to 12 pm
Monday: 1 pm to 3 pm
Wednesday: 1 pm to 3 pm
Thursday: 4 pm to 6 pm
You can reach us by calling +49 (0) 40 42839-5555.
Please send e-mail enquiries to info@welcome.hamburg.de.
Please note: The Hamburg Welcome Center will be closed on Wednesday, 19 November due to an internal event. We ask for your understanding.
Unfortunately, it is currently not possible to process matters regarding residence permits (e.g. fictional certificates, work permits, etc.) without an appointment!
On this page, you will find all the information you need on how to apply for a residence permit or contact the team Residence matters for professionals about your residence permit.