The Hamburg Welcome Center is a central point of contact for all matters relating to the integration into the labour market of people who are planning on immigrating or have already immigrated to Hamburg, as well as for for companies and employers.
The Hamburg Ministry of Work, Health, Social Affairs, Family and Integration, the Ministry of the Interior and Sport, the Employment Agency and the Job Center team.arbeit.hamburg work hand in hand under one roof to support you in cooperation with other organisations.
Changed opening hours of the reception (1st floor) from March 11, 2024:
Monday: 9 am to 12 pm
Tuesday: 9 am to 3 pm
Wednesday: 9 am to 12 pm
Thursday: 10 am to 3 pm
Friday: 9 am to 12 pm
Monday: 1 pm to 3 pm
Wednesday: 1 pm to 3 pm
Thursday: 4 pm to 6 pm
You can reach us by calling +49 (0) 40 42839-5555.
Please send e-mail enquiries to info@welcome.hamburg.de.
You can submit your application to the Hamburg Welcome Center or the local Hamburg Service offices for foreigners' affairs.
Use the Hamburg residence permit online service for this.
Here you can submit the application and your documents in compliance with data protection regulations. You can also find out which immigration office is responsible for you.
You should then be able to book your appointment. If this function is not available, the immigration office will notify you of your appointment.
If the Hamburg Welcome Center is responsible for your application, you can make an appointment after using the online service by calling +49 40 428 39-5500:
Monday to Thursday: 9 am to 3 pm
Friday: 9 am to 12 pm
The service portal is available for all other inquiries. Here you can submit additional documents, make a notification, change or add a regulation in the residence permit or ask a general question.
