The Hamburg Welcome Center is a central point of contact for all matters relating to the integration into the labour market of people who are planning on immigrating or have already immigrated to Hamburg, as well as for for companies and employers.
The Hamburg Ministry of Work, Health, Social Affairs, Family and Integration, the Ministry of the Interior and Sport, the Employment Agency and the Job Center team.arbeit.hamburg work hand in hand under one roof to support you in cooperation with other organisations.
Changed opening hours of the reception (1st floor) from March 11, 2024:
Monday: 9 am to 12 pm
Tuesday: 9 am to 3 pm
Wednesday: 9 am to 12 pm
Thursday: 10 am to 3 pm
Friday: 9 am to 12 pm
Monday: 1 pm to 3 pm
Wednesday: 1 pm to 3 pm
Thursday: 4 pm to 6 pm
You can reach us by calling +49 (0) 40 42839-5555.
Please send e-mail enquiries to info@welcome.hamburg.de.
To book an appointment for your application for a residence permit, you can call the following number: +49 (0) 40 42839-5500.
Monday to Thursday from 9 am to 3 pm
Friday from 9 am to 12 noon.
Unfortunately, it is currently not possible to process residence law matters (e.g. fictional certificates, work permits, etc.) without an appointment! Please note the information in this information sheet.